Frequently Asked Questions

We'd love to hear what you have in mind. Reach out to us at hello@peakframed.com.au and we'll do our best to accommodate custom requests.

We accept GPS data from Strava, AllTrails, Garmin, and any standard GPX file. We also accept an image or screenshot of the track. If you're not sure whether your data will work, get in touch and we'll help you out.

Any trail, any route. If you've got the GPS data, we can turn it into a map. It doesn't matter whether it's a well-known national park walk or a weekend wander through your local bush.

Yes. Just place a new order and supply the same GPS data. Each frame is made to order, so there's no limit on how many times a route can be framed, whether it's for yourself or as a gift.

Yes, but we recommend purchasing a gift card instead of ordering a surprise map on someone's behalf. This way the recipient can supply their own GPS data and personalise their design. Gift cards are delivered by email instantly and never expire.

If installed correctly it will not damage your walls. The wall mount comes with pre-fitted 3M Command Strips, which attach firmly without nails or screws and remove cleanly without leaving marks.

32 cm x 42 cm.

Each frame is custom-made, so there are two stages. Production typically takes 1–3 business days from order confirmation (up to 8 business days during peak periods like Christmas or Black Friday). Once dispatched, delivery via Australia Post takes a further 3–7 business days depending on your location. You'll receive a tracking number by email when your order ships.

Email us at hello@peakframed.com.au within 5 business days of delivery with your order number and photos of the damaged packaging and product. You don't need to send anything back — photos are all we need to get things sorted quickly.

We ship Australia-wide via Australia Post, with delivery included in the product price. Delivery typically takes 3–7 business days after dispatch. We don't currently ship internationally, but if you'd like to discuss this, get in touch at hello@peakframed.com.au. Melbourne-based customers can also choose to collect in person from Port Melbourne or Knoxfield.

Because every frame is made to order from the details supplied at checkout, we're unable to offer refunds or replacements for incorrect information entered at checkout — so please double-check your route data, adventure title, and delivery address. If your frame arrives with incorrect details, faulty, significantly different from what was described, or was sent in error, contact us at hello@peakframed.com.au within 5 business days and we'll work with you on a resolution.

You can cancel your order before production begins for a full refund. Once production has started, a partial fee may apply to cover work already completed. As each frame is custom-made to your specifications, we're unable to accept returns for change of mind after production. If you have any concerns, reach out to us as soon as possible at hello@peakframed.com.au.